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Forum Discussion
Dropbox desktop app slow syncing team wide.
Our Dropbox Team Account has degraded Performance today. Our full Team (remote and office) has only around 300 Kbits Download Speed. We have around 22 TB in Multiple Teamfolders. Has anyone the same...
Solved for me right now, as I seem to get routed via TXL Pop hub now. Issue occured when I was connected to FRA.
Thanks a lot techstaff! 👍
Since today the download speed is extremely slow using a Mac device. Download speed is normal on Windows via the same WIFI/network.
we have the same problem in our company.
We also have problems with the sync in the dropbox app on Macs.
we too. even via web interface. download of a 63 MB takes 44 minutes
Same problem in Italy with Dropbox of our Team.
It's seems like there isn't internet connection but the Speed test it's fast.
I'll hope will work better in few hours.Yeah tried running on both Win and Mac they are not exceeding 35kbps, tried on wifi and Lan connection both of them
Hello Dropbox-Support-Team,
can you please give a statement?
Same problem with MAC, and windows. Extremely slow downloads and uploads
Same with us!
Both Mac and Windows download speeds don't exceed 35kb... Tried multiple computers, networks, even 4g from my phone - doesn't solve the problem.
The Chat Assistance said:
"Regarding the Dropbox website, in order to help me identify the cause of the problem, could you please try the following steps and let me know if they help?
1. Use a different browser like Safari, Mozilla Firefox, or Chrome
2. Clear your browser's cache. You can find instructions for doing so here: wikihow.com/Clear-Your-Browser...
3. Try Incognito Mode or Private Browsing mode. You can find instructions for this here:
-- Chrome: support.google.com/chrome/answ...
-- Firefox: support.mozilla.org/en-US/kb/p...
-- Safari: support.apple.com/kb/PH19216
4. Restore your browser to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser. "
Someone else tried this?
Same in Serbia, sync app is extremely slow
even my PC do not work proper because of DB app, HDD goes to 100% and when I turn off DB App everything go back to normal
