You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Paulgi
8 years agoHelpful | Level 6
Dropbox is up to date but still draining all my bandwidth
i've been using dropbox without any problems in the last 5 years, it was my main cloud, but suddenly it started to drain all my bandwidth, unabling me to use my internet service, even when it was up...
- 7 years ago
not in the last 2 weeks. i'm still on a place with a poor internet connection for one more week, i hope it doesn't start again soon.
Paulgi
Helpful | Level 6
I'm facing this problem again. In fact I really can't even find a way on settings to permanently prevent Dropbox from doing those crazy automatic updates.
It acts like a virus. It starts draining all my bandwidth even if i'm in a game or using the internet on something more important to me. It starts without any alert and prevents me from using the internet.
The only way i found to fix this is to end task on task manager, but it starts again after a while. I have to end that task over and over again.
It's the most mediocre updating system that I ever knew. It would be much better to ask if I can do it before start or at least have an option to disable automatic updates.
This is ridiculous. I really like Dropbox but this update bug or bad design is ruining it.
It acts like a virus. It starts draining all my bandwidth even if i'm in a game or using the internet on something more important to me. It starts without any alert and prevents me from using the internet.
The only way i found to fix this is to end task on task manager, but it starts again after a while. I have to end that task over and over again.
It's the most mediocre updating system that I ever knew. It would be much better to ask if I can do it before start or at least have an option to disable automatic updates.
This is ridiculous. I really like Dropbox but this update bug or bad design is ruining it.
Paulgi
7 years agoHelpful | Level 6
While I was writing the message the **bleep** virus like update of Dropbox just started again. I see no other solution than removing Dropbox again and wait for a fix. This is really sad. What a bad software design :\
- Paulgi7 years agoHelpful | Level 6This is crazy! Even with the Dropbox turned off and removed from the windows start the unwanted update still starts automatically draining all my bandwidth. Looks like I really need to uninstall the Dropbox to get free of this thing. It's worst than a virus. I hope you fix this or at least do like Windows, don't start the insane update on a metered connection, that's completely ridiculous. It's acting worst than a virus.
- Jay7 years agoDropbox StaffHi again, we’re sorry to hear about this issue.Generally the Dropbox desktop application updates whenever it is needed, and closing the app doesn’t technically stop it, since other processes are running in the background.Running the task manager on your PC should allow you to see the hidden processes, and you can close any Dropbox-related ones. This should stop the downloading, though note you’ll need to do each time you boot up your device as those settings aren’t saved.Another thing to keep in mind is that the Dropbox desktop application cannot tell if you’re on a metered connection, using a cellular device via a hotspot, WiFi or ethernet to connect to the web. All it can see is that you have an internet connection, and so it begins to sync, download and indeed update the app itself.Metered connections need to be setup through the OS itself, and depending on what features are available there, it could block apps from using the web during certain times. Other third party apps might also be able to help.Since you haven’t said which version of Windows you’re using, I’m not sure if this will help, but you can enable a metered connection from the Windows settings using the steps on their site.Hopefully this info should help you in future!
- Paulgi7 years agoHelpful | Level 6I'm using Windows 10 Pro 64bit with metered connection turned on in the OS settings.
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