You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Post T.
10 years agoNew member | Level 1
Dropbox keeps complaining about "Can't Sync 'System Volume Information'"
Dropbox Windows client 3.0.5, running on Windows 8.1
I have a dedicated partition / drive for Dropbox, and Windows created "System Volume Information" folder on its root directory.
Dropbox clie...
- 10 years ago
I sent a reply but it seems to have evaporated. Yes, changing permissions seems to have cracked it. I accept deleting the folder wouldn't help. And it seem to me you can't create a folder with the same name because the OS would just say that it already exists, yes?.
The takeown command was a new one to me; it may have been valuable but I can't tell. Certainly changing permissions was the important thing, and also de-selecting it once it was visible finally clinched it.
So thanks, guys, good work; I am grateful.
WadeW
7 years agoNew member | Level 2
I had this problem with my new Surface Pro running Windows 10. I ended up changing how I dedicate several "drives" to different folders using VSubst. I then had to erase the "System Volume Information".
First follow the initial part of Will T.2's advice and "Go to the location of the system volume information folder and right click -> properties -> security -> advanced -> add "users" with full access" - add myself. Then open the folder and do similar to the Volume Information file - right click -> properties -> security -> advanced -> change owner to myself, then close this and the properties slecting any "OK"s. Then right click -> properties -> security -> advanced -> add "users" with full access" - add myself.
You can then delete the folder and the file in it since it is not needed if you use VSubst to map folders to drives.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!