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Forum Discussion

JOfE's avatar
JOfE
Experienced | Level 11
5 years ago

Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

Dropbox version v110.3425 in macOS 11 is not showing integration in the finder menu. It is also not showing smart sync notifications in finder windows. Anyone else have this problem?
Desktop
Mac
Sync
  • Megan's avatar
    Megan
    4 years ago
    Thanks for the added info MartinL1!

    Could you please try the following steps:

    -Click on the Dropbox icon
    -Open your Activity Monitor from your Mac Utilities folder
    -Search for "Dropbox" in the search bar, and click the "x" on the top left, to force quit everything related to Dropbox
    -Re-start Dropbox from the applications folder by double clicking on the Dropbox application
    -Click on the Apple icon in the top left of your screen
    -Click on "force quit"
    -Relaunch the finder

    Thanks! 
PhilippeZ's avatar
PhilippeZ
Helpful | Level 6
5 years ago

Same kind of issue on Big Sur : SmartSync icons not showing in the finder.

ps: the Finder integration seems to be ok : the dropbox actions do appear in the right click menu on files/directories.

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