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Forum Discussion
Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync
Dropbox version v110.3425 in macOS 11 is not showing integration in the finder menu. It is also not showing smart sync notifications in finder windows. Anyone else have this problem?
- Thanks for the added info MartinL1!
Could you please try the following steps:
-Click on the Dropbox icon
-Open your Activity Monitor from your Mac Utilities folder
-Search for "Dropbox" in the search bar, and click the "x" on the top left, to force quit everything related to Dropbox
-Re-start Dropbox from the applications folder by double clicking on the Dropbox application
-Click on the Apple icon in the top left of your screen
-Click on "force quit"
-Relaunch the finder
Thanks!
Same. After reinstalling DB, no sync icons, and no right-click menu.
(MBP 16", MacOS 11.1)
- Daphne
Dropbox Staff
Thanks for joining us here gourmetbooks.
Can you let me know which version of the app you have installed? You can hover over the Dropbox icon in the menu bar to see this.
Daphne wrote:Thanks for joining us here gourmetbooks.
Can you let me know which version of the app you have installed? You can hover over the Dropbox icon in the menu bar to see this.
v. 113.3.427
Thanks!
This is also a problem for me. Running v112.4.321 on Big Sur 11.1
- Walter
It seems like you're running a beta version of our desktop app gourmetbooks.
Could you follow the steps I posted earlier and let us know if it helped improve matters for you?
In your case now ur0drivr, I'd suggest re-installing the app as it might do the trick for you.
If it doesn't though, you may want to attempt a clean, advanced re-install as well.
Keep us posted!
Disabling early releases worked! I don't even remember flipping that on, but then, it could've been any time in the last 10+ years. ☺️ Thanks again.
I'm having the same issue, I can't open the DB app and am on the same version of MacOS using a 15" MBP.
I have tried installing the DB app again. The installer runs but when it gets to the end the windows close and I still can't open the app.
I noticed the icon in the menu bar is square with rounded corners, while the install of the new one is running it shows as a full circle. This indicates that the old version is still installed and the new one is not - not sure if this is relvant but thought it good to mention.
- Jay
Hi Grey_Matter, if you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
Keep me updated with any progress!
Hi Jay,
Thanks for your help.
I followed your instructions and everything seems to be working as it was before, thank you!
I haven't had a chance to test on all of the devices using this DropBox yet (2 iPhones, 2 iPads and a mac air) but my primary work machine is working which is the most important right now.
Many thanks,
Karen.
