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Forum Discussion

New member | Level 2

2 years ago

Dropbox not loading folder names

Logging in to Dropbox today, I can't see any of the names of my folders. What's going on?

Nancy
2 years ago
Thanks for posting here, bjn1!

Do you see the same thing if you sign out and back in to your Dropbox account?

How about a different browser/incognito mode?

Let me know how this goes.

Icon for Dropbox Staff rank

Dropbox Staff

2 years ago

Thanks for posting here, bjn1!

Do you see the same thing if you sign out and back in to your Dropbox account?

How about a different browser/incognito mode?

Let me know how this goes.

bjn1
New member | Level 2
2 years ago
Different browser fixed the issue. Not sure what happened, but I could not view the directories with the Brave browser, but could in Firefox.

Thanks!
- Nancy
  Dropbox Staff
  2 years ago
  Glad to hear that helped!
  
  Clearing the cache of your Brave browser, making sure it’s up to date, and disabling any possible plugins may also help.

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