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bjn1's avatar
bjn1
New member | Level 2
2 years ago

Dropbox not loading folder names

Logging in to Dropbox today, I can't see any of the names of my folders. What's going on?    
Web
  • Nancy's avatar
    Nancy
    2 years ago

    Thanks for posting here, bjn1!

     

    Do you see the same thing if you sign out and back in to your Dropbox account? 

     

    How about a different browser/incognito mode?

     

    Let me know how this goes.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Thanks for posting here, bjn1!

 

Do you see the same thing if you sign out and back in to your Dropbox account? 

 

How about a different browser/incognito mode?

 

Let me know how this goes.

bjn1's avatar
bjn1
New member | Level 2
2 years ago

Different browser fixed the issue. Not sure what happened, but I could not view the directories with the Brave browser, but could in Firefox.

 

Thanks!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Glad to hear that helped!

     

    Clearing the cache of your Brave browser, making sure it’s up to date, and disabling any possible plugins may also help.

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