Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!

Forum Discussion

Baggywrinkle's avatar
Baggywrinkle
New member | Level 2
6 months ago

Dropbox not making files available offline on my new MacBook pro

I've just replaced my new apple mac pro and am having problems making the folders viewable offline. I've clicked on the link to "Make Availabe offline" but nothing seems to be happening. I've seen so...
desktop
Mac
sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hi Baggywrinkle, thanks for bringing this to our attention.

 

Just to check , are you clicking on the Dropbox icon in the menu bar, using these steps, to the view the preferences?

 

When you click the Dropbox icon once, what is the current status shown on the bottom left?

 

This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!