Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

jvdmeij's avatar
jvdmeij
Explorer | Level 3
3 years ago
Solved

Dropbox OSX app says "Admin disabled online-only files", but not according to settings

My team is on the Dropbox Business Standard account, and I am one of the admins. The dropbox app (v157.4.4801) on osx (Monterey 12.2.1 (21D62)) just gave the following notice:   Neither me or...
desktop
sync
  • Walter's avatar
    Walter
    3 years ago

    Hi all, thanks for the reports!

     

    I just wanted to mention that this should be resolved now, but please let us know if you're still having issues with this after rebooting your computer and/or restarting the desktop app.

     

    Cheers!

jparet's avatar
jparet
Helpful | Level 6
3 years ago

All of a sudden i'm prompted that the admin has not enabled smart sync.

Had to go into the admin portal and manually enable this for some reason (in the admin portal i had to "install" the extension).. Confusing.

But after enabling only "dumb sync" functionality is working (manual make files available offline).

 

 

I'm starting to have serious doubts about the future of Dropbox.

 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!