You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

WesleyJ's avatar
WesleyJ
New member | Level 2
2 years ago

Dropbox Passwords not saving passwords for some websites

Hi, I've noticed that dropbox only works on some websites I visit even though i have the username/password stored in dropbox just as I do for all of the websites that dropbox does work on. Any adv...
Dropbox Passwords
WesleyJ's avatar
WesleyJ
New member | Level 2

Hi Hannah,

I'm using Chrome Version 108.0.5359.125 (Official Build) (64-bit)

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey WesleyJ, sorry to jump in, but could you clarify if you're having this issue with a particular website or if it's affecting a bunch pages you visit on your browser?

 

Have you tried an incognito window with no other extensions running or another browser to see if you get the same results? 

  • vigo's avatar
    vigo
    Explorer | Level 3
    6 months ago

    I've been facing this issue intermittenly. Its very inconvenient because we assume every new website we create a login for is saved automatically and then later realise nothing was saved. I've had this issue for tokenize.com, binance.com and a few others. 

     

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!