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Forum Discussion
Dan Laferriere
2 months agoHelpful | Level 6
I've set passwords for my shared links, but non team members don't get asked for one.
I have set passwords on folders I need to share with people who are not team members. (added a password to editing dan viewing links and saved it)
When I test this it by sending the link to an emai...
- 2 months ago
I figured it out. The folders were set to share with Team Members. I changed the Who has access to "Anyone with link".
I'm still perplexed about how the other user had access through the link and then got the error message. I changed that folder to "anyone with link" and it works.
Dan Laferriere
Helpful | Level 6
I tried pasting the link into the address bar. I get a prompt to enter the password. I enter it and get the error message. I cleared the cache and tried a link without a password, and I get the same error message.
I have another user who had a link that worked before and now does not work.
Dan Laferriere
2 months agoHelpful | Level 6
I figured it out. The folders were set to share with Team Members. I changed the Who has access to "Anyone with link".
I'm still perplexed about how the other user had access through the link and then got the error message. I changed that folder to "anyone with link" and it works.
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