Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

Gallatin's avatar
Gallatin
Helpful | Level 6
2 years ago
Solved

Dropbox Plus - Shared Linked Folder with Password Turned On

When I copy the link and test to confirm a password is required, the folder opens with access to everything without a password being entered.  Is this because Dropbox Plus does not send links passwor...
Dropbox Plus
Share
Shared Links
  • Gallatin's avatar
    Gallatin
    2 years ago

    Hannah, 

     

    I cleared both browsers of their histories.  I then copied the link from one browser into another and voila.  I was asked for a password.  Thank you for your assistance.  

     

    Gallatin

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Gallatin, thanks for reaching out today!

 

Are you perhaps opening the link, while logged in to your account? This wouldn't require you to enter the password. 

 

Can you open it from a different browser or a private browsing window instead, to see how that goes?

 

Keep me posted.

Gallatin's avatar
Gallatin
Helpful | Level 6
2 years ago

Hannah, 

 

I cleared both browsers of their histories.  I then copied the link from one browser into another and voila.  I was asked for a password.  Thank you for your assistance.  

 

Gallatin

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!