Forum Discussion

silvia24's avatar
silvia24
Explorer | Level 4
3 days ago

Dropbox stopped syncing on Win11, but the app says there aren't any sync issues.

Hi,  About a week ago any file/folder I add on my PC (Windows 11) has stopped syncing, while the app says that I don't have any sync issues.  What's even stranger is that these new files and fold...
desktop
sync
Windows
malutjie's avatar
malutjie
New member | Level 1
3 days ago

EXACT same issue, driving me nuts. 

And I can't even download or open documents on either. 

Help!

Have reinstalled about 7 times - same issue every time.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!