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Forum Discussion
organizedimages
3 years agoHelpful | Level 6
Dropbox Transfer "Couldn't add some files"
Hello,
I am trying to create a Dropbox Transfer of the entire contents of a folder. The folder contains 76.8 GB in total and over 16K of files. I am doing this from my Windows desktop. The folder i...
- 3 years ago
For anyone else with a similar issue:
After my issue was brought to the attention of the Transfer team, it seems that there is both a total size and number of files limit. The transfer that I was attempting failed (nearly immediately) because the limit was 10,000 files. I was attempting a Transfer that was over 16,000 files.
Dropbox team - thanks for the quick response once my issue got sent to the Transfer team. You would have saved me a LOT of time and headache if you would include the file count limit somewhere, such as in the error message or in your Transfer documentation. I initially raised this issue weeks ago and it should have been an easy clarification.
Megan
3 years agoDropbox Staff
Hi organizedimages, let's have a look into this!
If you try sending the Transfer using our website, do you notice the same behavior?
Also, feel free to send some screenshots my way, in order to have a clear visual on this.
Thanks a bunch!
- oneweb20223 years agoExplorer | Level 4
Same issue here since this morning using transfer on safari.
- organizedimages3 years agoHelpful | Level 6
Megan, here is a screenshot from when the desktop transfer failed initially.
- organizedimages3 years agoHelpful | Level 6
The transfer just failed again now when done from the website.
- oneweb20223 years agoExplorer | Level 4
That was exactly the same message I received, but I got it on the webversion (so via the website). I could select all the files, no issue, but straight after clicking on 'create transfer' the message appears like 'Organizedimages' shows. So it did not even "try" to upload the files. But as I said, it works again for me now.
- oneweb20223 years agoExplorer | Level 4
@organizedimages
Don't know if you use an iMac or Macbook as I do. Completely unrelated, I did a reboot (just a normal restart) of my iMac just prior to trying again. Maybe safari or mac os had a few updates that needed downloading and installing and that might have sorted the issue for me.
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