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misfor's avatar
misfor
New member | Level 2
5 months ago

Excel file not syncing on my laptop

I have one excel file in my dropbox folder on my laptop that does not have the sync circle on it and it is not syncing with dropbox.  When I hover over the dropbox icon it shows that it is uploading ...
Desktop
Sync
Mark's avatar
Mark
Icon for Super User II rankSuper User II

Is Excel open with that file? What happens if you close it? 

misfor's avatar
misfor
New member | Level 2
5 months ago

No I don't have the file open.  I have restarted the computer and and it still does the same thing. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey misfor - can you try moving the file out of your Dropbox folder and then back in, or renaming it?

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