Forum Discussion

qededqd's avatar
qededqd
New member | Level 2
2 months ago

File Request links are unreliable as they fail when others upload files

I find drop box incredibly unreliable for transferring files.  It's almost unusable with the web version.  Any suggestions would be appreciated.  The main issue I have is i have provided a  Dropb...
File requests
LicityCollins's avatar
LicityCollins
New member | Level 1
21 days ago

Yes, I am having this problem too. File Request folders used to work great, but now others are having trouble uploading and when I test it I am getting a "you don't have access" screen when I try to access the link in a new browser. It's incredibly frustrating for everyone involved. 

Shared folders doesn't work as it maxes out the space on the collaborators accounts. I pay for DB every month so that uploads are smooth and easy and now it's just a headache. No one has this kind of time to waste. 

Please fix. 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
19 days ago

Hey LicityCollins, sorry to hear about this.

Have you noticed if this happens only with specific people or with all your recipients?

Do you have a screenshot of the error, so we can have a visual?

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