You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

tankbar's avatar
tankbar
Explorer | Level 3
9 months ago

File Sync to new PC - for offline availability

Hi there - I have had my PC replaced and setup Dropbox on my new one. The files are visible but I would like to sync them for offline use. Can you please advise how to go about that as I am unable to...
desktop
sync
nicoladonzelli's avatar
nicoladonzelli
Explorer | Level 3
9 days ago

Thank you for you message.

Dropbox is 213.4.4597

Windows is an up-to-date Win 10, cause my pc is can't receive the Win 11 upgrade (my CPU is not on their list yet)

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    9 days ago

    What is the current status of the Dropbox desktop application when you click the icon in the system tray?

    • nicoladonzelli's avatar
      nicoladonzelli
      Explorer | Level 3
      9 days ago

      It says: "up to date"

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        9 days ago

        Hey nicoladonzelli, you mentioned that the files appear with an "X and the icon".

        If you could send us a screenshot, in order for us to have a visual, that'd be amazing. Thanks!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!