We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

casian1's avatar
casian1
New member | Level 2
2 months ago

How can I make sure my files sync locally on my Windows desktop app?

I have a new PC and downloaded Windows PC app - I see all of my folders and files on my PC so all appears to be good.  My issue is that my historic files have not downloaded to my PC which means th...
  • casian1's avatar
    casian1
    2 months ago

    Thanks Walter - after searching for a solution for a couple of days , finally found one this morning. Checking available offline in the APP itself was not enough - I had to go into each folder on my hard drive and right click the dropbox icon and then check "available offline" - as soon as I did this all of the folders started to sync as desired. All good now

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!