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Files available in the cloud only
Hi,
The other day I noticed that all of my files were only in the cloud. I looked at the settings to see if something was changed, and as I expected, all sync settings were fine. I clicked on t...
Could you try right clicking the folders and choosing 'Make available offline', does this help keep them on your machine?
Jay
Dropbox Staff
Dropbox StaffHi korisnik, thanks for bringing this to our attention.
How much free space do you have on your hard drive physically?
This will help me to assist further!
Hi Jay,
Currently, I have about 12.5% of free space, or 63 GB out of 500 GB.
- Nancy
Hi korisnik, sorry for jumping in here.
Did the syncing status of your files/folders change after an update on your device/Dropbox app perhaps? When did you notice this behavior exactly?
Hi Nancy,
I cannot tell you the exact date, but this is not more than 2-3 weeks old. I have not made any updates to my OS. As a side note, I have another OS-X device, a MacBook laptop running OS Catalina 10.15.7. On that machine, everything is OK. Both machines are running the same version of Dropbox (166.4.2920).
Thank you
- Jay
Could you try right clicking the folders and choosing 'Make available offline', does this help keep them on your machine?
