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Forum Discussion
Files don't sync correctly. What can I do?
I’ve been using Dropbox to store and sync important media files for my Sellvia store, but recently, some files aren’t syncing properly across my devices. I’ve tried restarting the app and checking my...
Megan
Dropbox Staff
Dropbox StaffHey noahecom let's jump right into this!
I'm going to need some more info, in order to make sure we're aligned, and that I have a total understanding of the issue here before I can provide you with the appropriate steps.
How do you upload files in the first place? Which platform do you use?
Can you see your files when visiting your account online? Feel free to also check this relevant Help Center article.
Keep me posted, and we'll take it from there!
I typically upload sellvia files via the Dropbox app on my computer and then expect them to sync across all my devices. When I visit my Dropbox account online, I can see some files, but others are missing or appear to be stuck in syncing status. Thx, I'm gonna check the article you provided, and will come back if the issue persists.
