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I can't see files someone uploaded to my folder with the shared link
I am the owner of a folder. I shared the folder with the link for editing. The person I shared with uploaded photos to the folder but I can't see them. I can see that the person I shared with is listed under "Who can access" but I only see what I uploaded and I can't see anything she uploaded. I've tried logging in to Dropbox on my phone and by web browser on my Mac and still nothing. I've also logged out and logged in and it that didn't help either.
I no longer see the option to leave a copy of the shared folder I'm unsharing to its members.
My question is what happens when I "remove" a share email. And what happens if I just delete the folder without removing the shares first? In previous versions of Dropbox I was able to un-share a folder (I am the owner) with the option to let other users keep the contents. I could then delete the folder without removing their content. Today (March 2025) I am not finding those options. It appears I can only remove shared emails with no option for them to keep their copy of the files?
I can't join another user's shared folder, as I'm not getting the email invitation.
Hi. I installed dropbox on my desktop and created a dropbox account. I verified the email address. Someone is trying to share a folder with me but I am not receiving the email notification. The shared folder is also not appearing in my dropbox folder. I checked and there are no syncing issues. They tried removing me from the sharing list and adding again but still not appearing in my dropbox and no email notification. I have tried multiple devices as well. How do I solve this?
Files in shared master folder appear in different sub-folders for members of the same team
The Team administrator has created sub-folders and moved some files into these new folders. As a team member I can see and open the new sub-folders but for me they are empty. The files that have been moved by the Administrator are still visible and accessible to me in the master folder not the sub-folders?? Why are the document in different places for different team members. How can I see the synced folders correctly. I am using a Mac.
Shared folder is taking up space in my personal Dropbox account.
I am doing short term work for a client (1 month) and they have shared a folder with me that I will need to access and edit via dropbox, which I do not use for my business. I created a free account, and when attempting to access the folder, it prompts me to upgrade my account due to storage. Though, I am not the folder owner, and do not need any storage whatsoever, as I use a better cloud storage, why would I need to pay for a membership to do short term edits to a clients documents. Again, I DO NOT NEED STORAGE, I AM ONLY VIEWING AND MAKING EDITS.
