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Forum Discussion

YGW's avatar
YGW
Explorer | Level 3
7 months ago

Folders doesn't show up in the dropbox app on desktop

Hi everyone! I have some weird issue on my computer and hope someone knows the solution.   I tried to look up but seems like I am putting wrong keywords or something, and can't find it.   So,...
Desktop
Sync
Web
  • Jay's avatar
    Jay
    7 months ago

    Hi YGW, is it possible that you have selective sync enabled for those folders, preventing them from appearing on your computer?

YGW's avatar
YGW
Explorer | Level 3

no! using only alphabet characters, nothing else. Also oddly those folders are showing up on some other people's desktop app but not in mine?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hi YGW, is it possible that you have selective sync enabled for those folders, preventing them from appearing on your computer?

  • YGW's avatar
    YGW
    Explorer | Level 3
    7 months ago

    oh that was it! thank you so much! I have no idea why that was turned on :sob:

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