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Forum Discussion

tinatoby's avatar
tinatoby
Explorer | Level 4
10 months ago

getting icloud photos into dropbox

Hi everyone, i want to get my photos and videos off icloud and into dropbox for safe keeping, I downloaded all of my photos etc (in a zip file) but I can not do anything with the file! i tried to c...
Sync
upload
  • Jay's avatar
    Jay
    10 months ago

    If the file isn't opening after downloading it, then it sounds like an issue with the zip file or iCloud itself, and not Dropbox. Have you tried contacting Apple support regarding this matter?

tinatoby's avatar
tinatoby
Explorer | Level 4

hi Jay,

i tried to open the file once downloaded, but it couldn't be opened'

what do you suggest I try next.   Cheers.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
10 months ago

If the file isn't opening after downloading it, then it sounds like an issue with the zip file or iCloud itself, and not Dropbox. Have you tried contacting Apple support regarding this matter?

  • tinatoby's avatar
    tinatoby
    Explorer | Level 4
    10 months ago

    Thank you, i will contact Apple

     

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