You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Andy S.6
3 years agoHelpful | Level 5
Green tick with white backround
I've been a user and paid subscriber to Dropbox for about a decade. I use Drobox for sharing my files across multiple devices and occasionally for sharing files with other people who don't always hav...
rusdom
3 years agoCollaborator | Level 9
I had the same issue and reached out to Dropbox help. The below explanation was included in the response:
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[Dropbox help response]
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We’ve recently updated our sync icons to give you a more accurate idea of what sync state your files and folders are in. For example:
- A file with the available offline icon
- A file with the available icon (
- A file with the online-only icon (
A folder’s sync icon will depend on what files are contained within that folder. For example:
- If a folder contains at least 1 online-only file then the folder’s sync icon will be online-only
- If a folder contains zero online-only files and at least 1 available file then its sync icon will be the available icon
- If a folder contains only available offline files then its sync icon will be available offline
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This recent change removes crucial functionality and makes working with Dropbox a lot harder. I don't care to know if a file is available offline because I opened it, or if it's available offline because I clicked the available offline option. I don't know what benefit knowing that distinction is meant to give me. But daily I need to quickly at a glance see which out of hundreds of root folders have any "available offline" files in them, and I need to see which root folders don't. The old icon system worked so beautifully for that. Now I have to search through thousands of sub-folders individually to see if they contain any "available offline" files or not.
I hope all the users speaking up about this can help Dropbox revert back to the previous system.
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