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afrey25's avatar
afrey25
Helpful | Level 6
3 years ago

High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)

I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and...
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  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!

     

    Regards,

    Ben

dglasser13's avatar
dglasser13
Explorer | Level 4
3 years ago

I am also experiencing this issue since update MacOS.

MacBook Pro 15", Intel i7

MacOS Monterey version 12.3

Dropbox v144.4.4491

 

  • JayhawkRaven's avatar
    JayhawkRaven
    Helpful | Level 5
    3 years ago

    As I mentioned, I have my dropbox folder on an external SSD that is large enough to hold all of my files.  I turned Smart Sync off yesterday, and I have not had the extreme problems I was having before.  That is, the computer has not frozen.

     

    Activity Monitory shows the CPU% has been hovering around 100% for the last hour, and I have seen it as high as 237.5% in the past few minutes.  I have not added anything to the dropbox folder, so I have no idea what it might be thinking about.

    • Lyle M.'s avatar
      Lyle M.
      Explorer | Level 4
      3 years ago

      I've got a 16-inch MBP 2021 w/M1 Pro CPU and am not sure if I'm on the beta or not but my version is 145.3.4888. I'm not experiencing any of these issues on 12.3 but I noticed that everyone in this thread is using version 144? I keep all my files local which is another difference.

  • dglasser13's avatar
    dglasser13
    Explorer | Level 4
    3 years ago

    I activated beta software (log onto the website and opt in under settings), and my system updated to v.145.3.4888. In the few hours since then there seems to be less Dropbox-related CPU activity, my fan isn't on all the time, and my battery is holding a charge for longer.

    So I'm keeping my fingers crossed this addressed the issue. Will keep an eye on it over the next few days of heavier use and see how it goes.

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