Forum Discussion

afrey25's avatar
afrey25
Helpful | Level 6
3 years ago
Solved

High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)

I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and...
desktop
Mac
sync
  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!

     

    Regards,

    Ben

t0ny's avatar
t0ny
New member | Level 2
2 years ago

I have the exactly same experience on my MacBook Pro M2 after upgrading to macOS 13.3 yesterday.

Dropbox is v171.3.6135, beta.

 

  • fileproviderd process is at 110% CPU
  • Most of the apps that use the content from Dropbox folder are just beachballing for an indefinite amount of time
  • First noticed it yesterday while trying to attach some files to an email from Firefox (and later Safari): trying to open a file browser to choose a file hangs and never completes. Now trying to work with some music project files I have in Dropbox and my music software also hangs for 10 minutes already. Never happened before.
  • Finder seems to work just fine
  • Dropbox status is jumping between "Syncing" and "Syncing 1 file"

Let me know if I can provide any more info.

cquintero1's avatar
cquintero1
New member | Level 2
2 years ago

I have the exact same issue. Frustrating that it's taking them so long for a fix

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