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Forum Discussion
How do i resume an interrupted upload?
if i upload large files to my dropbox account and my laptop goes to sleep the upload is interrupted. how do i resume the upload without beginning the process again?
I think I found a work around
click the # of files left hyper link
cancel the download of the current interupted file.
The next file in line should begin downloading at that point.
Make a note of the missed file to upload at a later time
and change your settings so the cpu doest go to sleep.
Apple logo>System preferences>energy saver>sleep time never
i guess i don''t understand. if i'm uploading via the website and the upload is interrupted why can't they program it so that when i reconnect the upload continues? also, the program doesn't record it as an error, it says that it is uploading files while it isn't
I think I found a work around
click the # of files left hyper link
cancel the download of the current interupted file.
The next file in line should begin downloading at that point.
Make a note of the missed file to upload at a later time
and change your settings so the cpu doest go to sleep.
Apple logo>System preferences>energy saver>sleep time never
Man ... you are brilliant! You don't know how many times I have been frustrated with this little (BIG!!!) issue. I upload files > 20 GB at a time and it has happened to me so many times (Mainly because of bad internet or someone closing the lid of the laptop).
It is crazy foolish to me that the programers of a product like DropBox that revolves around UPLOADING and DOWNLOADING would not foresee AND go through the trouble of fixing such a common and frustrating issue for their clients!
Thank you Charles S.35! TY1 TY! TY!Thanks for finding a sollution! But what is the hyperlink? And where is it?
This is a sample image of what you see when you receive that error.
You would just need to click on the "X's" on the files that did not upload properly (Files in the "pink bands" that say "Upload Error") and that will reactivate the rest of the uploads.
You will have to take note of the names of these files that have the failed uploads and that you are deleting so you can upload them again after the current uploads are done.
Hope this explains it better!
What do you mean by "click the # of file left hyper link". how do i do that.
thanks, not sure why they would program it that way
- Rich
Super User II
Program it what way? It already does exactly what you want it to. If the sync process is interrupted, when it resumes it just picks up where it left off. It doesn't start the transfer all over again (it does need to index the file to see where it left off, but that's it).
- Rich
If you're using the Dropbox client, it will handle that on its own. If you're uploading through the Dropbox website, you can't resume an upload.
Not all of us are using dropbox client because we want the info stored on the cloud not our hard drive. When setting up dropbox business it gives you the option to set it up that way, so I am in agreement with Joseph S.30 that if they are giving that as an option for business users to set it up like that then they should make sure that it operates the same way a "client". That being said Kudos for the work around to whom ever came up with that. Another issue is when setting dropbox up this way it doesn't do it in a particular order so you can't really figure out where it left off in a series of 12k files.
Rich wrote:If you're using the Dropbox client, it will handle that on its own. If you're uploading through the Dropbox website, you can't resume an upload.
I was syncing my external hard drive to drop box when the connection was interrupted, I was halfway through but when the connection was re-established the syncing is not continuing. Is there a way to continue rather than starting over again? I would have imagined it would have worked the same as if I was syncing a folder on my computer's hard drive, but it isn't so from what I can tell.
- MarkUnfortunately the moves from external hard drive to Dropbox are the same if you are using web as this thread
If you are moving to desktop folder the issue is that the move is handled by your OS so it is that which would need to restart it.
