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Forum Discussion
I Can not link my Yahoo mail to Dropbox
I Can not link my Yahoo mail to dropbox . Yahoo have removed the upside down v (next to the Attachment icon) that gave the option to Share from Dropbox . Does Dropbox now not support Yahoo mail or am I doing something wrong.
Thank you for any help.
Although Walter's right that this is really a question for Yahoo!, not Dropbox, how frustrating that they won't acknowledge that this is obviously a problem tons of people are experiencing. I found a workaround, however. If you click on Settings in the Yahoo! Mail interface and then "Switch to classic Mail" (at the bottom), the old UI still has the drop-down arrow next to the paperclip attachment button that allows you to select "Share files from cloud providers", and then Dropbox.
Not a good permanent solution, since Yahoo! shows a warning that the classic interface will be going away at some point, but for now it works. I wonder if they've intentionally removed the cloud attachments feature from the new UI, or if it's just not appearing currently (at least for U.S. users??) due to a bug.
- Walter
Dropbox Staff
Hey there GARYR1 - sorry to hear about this.
Can you try doing this on another browser, an incognito window and/or after having cleared your browser's cache?
Do you notice the same behavior? If you do, could you provide a screenshot of the problem so I can get a better understanding of the matter at hand and provide you with the most appropriate information?
I have tried with different browser Google chrome and cleared my browser cache. If you look at this youtibe video and the comments people are saying the upsode down link has been removed.
- Walter
Thanks for the screenshot and the additional information Gary - much appreciated!
Could you please try to unlink your Dropbox account from your Yahoo mail and re-link it as per the instructions from the page below and let me know if you're still not getting an option to attach your Dropbox files through your Yahoo mail directly?
https://www.dropbox.com/help/sign-in/yahoo-mail
If possible, please try this on a incognito window without any extensions running (to exclude the possibility of a browser extension or plugin causing this.
To unlink your Dropbox account from Yahoo Mail:
- Sign in to dropbox.com.
- Click your avatar (profile picture).
- Click Settings.
- Click the Connected apps tab.
- Click Disconnect to the right of your linked Yahoo! Mail account.
From that point you'll need to connect your Yahoo! Mail to your Dropbox account anew.
To link your Dropbox to Yahoo Mail:
- Sign in to dropbox.com.
- Click your avatar (profile picture).
- Click Settings.
- Click the Connected apps tab.
- Under Contact Services, click Connect to your Yahoo! Mail account.
Note: Yahoo doesn't get access to any of the data in your Dropbox unless you specifically pick files to attach to your email.
Let me know how this goes GARYR1!
