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YoDad's avatar
YoDad
New member | Level 2
3 years ago
Solved

I cant access a link sent to me by a 3rd party

I received a link from a 3rd party to access a folder of theirs. When I open the link, it tells me that I am out of space, and I should consider upgrading my plan. Why am I not able to even view the...
  • Mark's avatar
    3 years ago

    Hi YoDad 

    You cannot view them as the sender has not sent you the folder with that as an option. They have sent you a folder with read/write access which requires you to have enough space. To get read only access go back to them and ask for a Read Only shared link 🙂

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