Forum Discussion

allard's avatar
allard
Explorer | Level 3
3 years ago

Icons no longer showing in Nautilus

I'm using Dropbox on two Ubuntu 22.04 installs and I noticed that the icons which displays the status of my files are no longer present. Only the icon in the top bar is active but my files still sync...
desktop
GUI
Linux
sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi allard, thanks for bringing this to our attention.

 

Have you tried reinstalling the Dropbox desktop application to see if this helps with the sync icons on your device?

 

This will help me to assist further!

  • allard's avatar
    allard
    Explorer | Level 3
    3 years ago

    Hello,

     

    Yes I reinstalled it but without success. I even removed my icon cache but nothing seems to be helping. I have this on both Ubuntu installs.

    • allard's avatar
      allard
      Explorer | Level 3
      3 years ago

      Second update:

       

      I fired up two VM's running Ubuntu, one 20.04 and the other 22.04. It seems like when adding your Dropbox account and syncing for the first time the sync icon still works but when Dropbox downloaded all the files and syncing is up to date the icons disappear.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey allard, sorry to jump in, but have you made sure your devices are meeting all of the requirements as outlined here?

         

        If they do, could you send us a screenshot of how it looks like on your end so that we can have a visual too?

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