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Forum Discussion
KevinAtDropbox
Dropbox Staff
Dropbox StaffImproving Uploads
Hi everyone!
My name is Kevin and I lead a team that's looking to make it easier to upload files to Dropbox. We are looking at the Dropbox website and mobile apps (both iOS and Android) to try ...
Uploading is fine, I have no issues with it and Dropbox is used seamlessly across various platforms. I often need to take photos with my Android phone device and make them available for sending or embedding in files on several computers.
However, my Android Camera Uploads process is erratic and often only triggered when I manually upload an image via the Dropbox app from my Gallery container on the phone. Only then are the photo and video files uploaded to the folder, which can then be quite slow, even on a fast wifi network and with fibre (Gigabit speeds).
Also, I use WhatsApp a lot and images that are downloaded from there are automatically uploaded to the Camera Uploads folder on Dropbox and I would prefer to stop that from happening. I am guessing that WhatsApp is putting them into the Android Gallery containers, and that may be triggering Dropbox to automatically upload them.
Android version is SKQ1.211006.001 on a POCO F2 Pro. Android Dropbox version is 316.2.2.
As an aside, it is quite hard to update the Dropbox apps on the computers. Sometimes a message comes up that an update is available but then I cannot find anywhere to select to update Dropbox (the issue, of course, may be between my seat and the keyboard).
KevinAtDropboxDropbox Staff
Dropbox StaffGood flag on the Android camera uploads. I'll see what turns up.
On the issue of your WhatsApp downloaded images getting backed up as photos when you don't intend them to, can you verify for me what folder those images are being saved into? If you're saving them into the same folder as the rest of your mobile photos, then that's why they're being uploaded. But if you're saving them into a completely separate downloads folder, maybe we can introduce some kind of option for you to designate what folder contains your camera roll. Anyway, can you confirm for me?
Yes, WhatsApp defaults to the Gallery and so far as I can see, Dropbox will only upload the whole Gallery.
