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peludo's avatar
peludo
Helpful | Level 6
7 months ago

Interminable indexing after latest update (v196.4.6900) - Mac OS Ventura 13.6.6

After the latest update, all file sync is now on hold while the entire Dropbox is indexing. It's been indexing now for 2 days, and there's still 276,665 files left with the progress bar barely moving...
Desktop
Mac
Sync
  • peludo's avatar
    peludo
    7 months ago
    Thanks Jay.

    I restarted in Safe Mode, then restarted again and it seems to have cleared the problem. This may be worth doing for anyone having the same issues, especially for people still on older versions of the OS.
Jaco-Digivisie's avatar
Jaco-Digivisie
New member | Level 2
7 months ago

Same problem here, after the update I received a message that it would take 6 hours. I've been working on it for 4 days now and it seems to keep freezing on x number of files. We have now indexed 880K files. Fiber optic internet and have restarted the app several times. Drama update DropBox 😞

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