Forum Discussion

chi-town198's avatar
chi-town198
Helpful | Level 5
3 years ago

iOS App constantly logging me out

I recently started using Dropbox for file storage on my iOS devices (iPad and iPhone) both previously on iOS 15 and now on iOS 16.   I upload a fair amount of video and photo content and I've not...
Mobile
sync
upload
SharkUser's avatar
SharkUser
New member | Level 2
2 years ago

I am having the exact same issue the OP posted. Did you all actually publicly post a solution to this problem in another thread? Looks like you too this off the chat thread. Was it resolved?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there, SharkUser, I hope you're doing well!

 

Can you let me know the OS you're using on your phone, along with the Dropbox version that you have installed there?

 

Also, when did that start happening? If you could let me know if you use camera uploads, or manual uploads when this happens, that'd be great. 

 

Keep me posted, and we'll take it from there! 

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