Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.

Forum Discussion

jpkoval's avatar
jpkoval
New member | Level 1
3 days ago

iPhone disconnects and Camera Uploads won't sync my photos on the desktop app

I have an issue with the automatic upload of my photos from my phone. I used to plug my phone into my computer and it would automatically upload my pictures from my phone into my computer (connected ...
Camera uploads
desktop
Windows
jpkoval's avatar
jpkoval
New member | Level 1
2 days ago

Tried reinstall. Connected phoe, selected upload to DropBox, worked on it for about 10 mins, then pop up importin 0 of 9,XXX, then iPhone disconnect message, no photos uploaded. Any more ideas? Thx

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 days ago

    Thanks for trying, jpkoval.

    This time, can you also uninstall the app, before reinstalling it?

    • jpkoval's avatar
      jpkoval
      New member | Level 1
      2 days ago

      OK, uninstalled, rebooted, reinstalled, let it sync up, then connected iPhone. It seems like that worked, but I need to take a few new photos and see if it works next time.

      Thx

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 days ago

        Glad to hear that and fingers crossed, jpkoval!

        Do let us know if the issue comes back, though, and we'll be happy to help.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!