You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
jeff7117
3 months agoExplorer | Level 4
Is the "Time left to sync" view removed again?
I just noticed earlier this week that the time left in sync is missing again from the usual display area of the desktop app. This is on Windows 10, dropbox desktop app version 206.4.6506. Is anyone...
Hannah
3 months agoDropbox Staff
Thanks for reaching out to us, jeff7117.
Would you mind sending us a screenshot of how the window appears for you now?
Have you tried closing the app and re-launching it, to see if that makes a difference?
Thanks!
- jeff71173 months agoExplorer | Level 4
I just deleted and re-installed the app and it appears to have fixed whatever bug was causing this display issue. Thank you for the quick reply.
- jeff71173 months agoExplorer | Level 4
Ok. this issue is back. Here is a screenshot of what the panel looks like when I hover over the dropbox icon in the taskbar.
I have logged out, and logged back in, and completely reinstalled the dropbox app, but for some reason, the "time left" to sync is missing. I also get a weird " 1 file is unable to sync" error notification with every file transfer but when I click to see the issue, it says "no issues". This goes away after a few seconds.
How can I fix this?
- Hannah3 months agoDropbox Staff
Thanks for the update here, jeff7117.
Hmm, is that the only file that's stopping your syncing from being "up to date" at the moment, or are you syncing other files too?
If you see that file in your Dropbox folder, perhaps moving it out of the folder and then back in, will resolve this.
- Paul-3 months agoNew member | Level 2
I seem to have a similar issue on a Win 10 machine (Windows 10, dropbox desktop app version 206.4.6506). I tried the ideas mentioned in this thread: moving the file and bringing it back (while the file mentioned in the first error message is gone, the "unable to sync" error appears again, now mentioning another file), closing the app and re-launching it, uninstalling the app and reinstalling it. The problem always reappears, and while the error message always says "1 file is unable to sync", it is not always the same file.
Advice?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!