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Forum Discussion
Issue uploading photos with Camera Uploads from Android via WiFi
I have camera upload turned on only via WIFI(use mobiledata is off) the app says I´m offline.
I can can reach my photos via the app open and browse via WIFI so that works.
so know the strange thing
1.I set my phone into flight mode (no network at all)
2.turn on WIFI explicit(still phone in flight mode, no mobile network)
3.open Dropbox app and allow to upload/sync via mobile network , it starts to work, but the phone is still in flight mode, so no mobile network is avail.
Is this a bug?
I´m having Samsung Galaxy S10+
- Hannah
Dropbox Staff
Sorry to see that you're having this issue, Anders W..
If you just allow your phone to upload the photos through mobile data, while not on flight mode, does it work?
Also, which Android version are you on and which Dropbox version?
Do you have at least 500mb of free space on the device itself for the Dropbox app to work correctly?
Let me know and we'll go from there.
Dropbox version 358.2.4
Android version 12
yes it works , but the reason for not uploading via mobiledata is just for saving the mobiledata
- Hannah
Thanks for checking that, Anders W..
I understand what you're saying about the mobile data.
Since the files are getting uploaded while on mobile data, but not on WiFi, you might need to reach out to your internet service provider directly to investigate further.
There might be a setting on your connection of router that's blocking the uploads.
Have you tried a different WiFi connection, to see if you're having the same issue?
