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Forum Discussion

jolkadre's avatar
jolkadre
Explorer | Level 4
7 years ago

Job reached maximum retry attempts

When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts".    How I can fix it?
Sync
  • Frank_S's avatar
    Frank_S
    7 years ago

    Hey all,

     

    Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully. 

     

    As always, once I have more information to share I'll loop back here with an update!

     

    Frank

Dallas645's avatar
Dallas645
Helpful | Level 5

My dropbox is no longer syncing with my Gmail account. I keep getting the error "Job reached maximum retry attempts" I have tried deleting the extension and reinstalling it a couple of times, but it's still not working.  Is there anyone that can help me with this? I rely on this for my business. 

ronapaul's avatar
ronapaul
New member | Level 2
7 years ago

Me too.

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