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TooMuch2Do914's avatar
TooMuch2Do914
Explorer | Level 3
6 months ago

Large directory not synching with cloud after OS reinstall

After recovering from a corrupt Windows 11, when I reinstalled Dropbox, most of my directories synchronized and were available both on my laptop and in the cloud.  My 247GB photos directory did not. ...
desktop
sync
Windows
TooMuch2Do914's avatar
TooMuch2Do914
Explorer | Level 3
6 months ago

Correct, the directory is online but has not synched to my laptop.  The only special character is a hyphen.  Synch status is up to date.  Version is Dropbox 209.4.3661

  • TooMuch2Do914's avatar
    TooMuch2Do914
    Explorer | Level 3
    6 months ago

    When I click on the Dropbox app icon to bring it up, I get a tiny circle for a second and then it disappears.  Should I uninstall and reinstall?

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      TooMuch2Do914, can you try to reboot your computer first and then try to open your app preferences again? If that doesn’t help either, you can reinstall the Dropbox app next.

      • TooMuch2Do914's avatar
        TooMuch2Do914
        Explorer | Level 3
        5 months ago
        Thanks. I'll try that next.

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