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Forum Discussion
Linux Dropbox: fatal python exception
Hi everybody, I am new to linux, taking over responsibilty due to a colleague leaving and im very lost. Yesterday, I checked the drobox status on the terminal and it was stuck on dropbox upgrading....
Hi everyone,
On this thread different troubles are posted! Most of them are related to missing library assignment declaration (library package in fact). For Ubuntu and other debian derived packaging systems, package name is "libatomic1". For RPM based - "libatomic". Workaround to this Dropbox developers fault could be installing the corresponding package by hands. For example, installation command, in Ubuntu, is:
sudo apt-get install libatomic1
On other systems, equivalent commands could be used.
Hope this helps. :wink:
PS: On Fedora usable command is:
sudo dnf install libatomic
This is the installation log in an ubuntu xenial:
Downloading Dropbox v85.4.155... ######################################################################## 100.0% Installing new version... Dropbox updated to v85.4.155 Starting dropboxd (85.4.155)... dropbox: locating interpreter !! dropbox: failed to create log file (Permission denied)! dropbox: initializing dropbox: initializing python 3.7.2 dropbox: setting program path '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/dropbox' dropbox: setting home path '/opt/dropbox/dropbox-lnx.x86_64-85.4.155' dropbox: setting python path '/opt/dropbox/dropbox-lnx.x86_64-85.4.155:/opt/dropbox/dropbox-lnx.x86_64-85.4.155/python-packages-37.zip' dropbox: python initialized dropbox: running dropbox dropbox: setting args dropbox: applying overrides dropbox: running main script dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/psutil._psutil_linux.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/psutil._psutil_posix.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/linuxffi.pthread._linuxffi_pthread.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/cpuid.compiled._cpuid.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/apex._apex.cpython-37m-x86_64-linux-gnu.so' Traceback (most recent call last): File "dropbox/client/main.pyc", line 8, in <module> File "dropbox/client/features/catalina_migration/catalina_migration_controller.pyc", line 19, in <module> File "dropbox/client/features/catalina_migration/catalina_account_context.pyc", line 13, in <module> File "dropbox/client/features/catalina_migration/alert_dialog.pyc", line 10, in <module> File "dropbox/client/features/file_locking/base_file_locking_alert.pyc", line 13, in <module> File "dropbox/client/features/legacy_ui_launcher.pyc", line 21, in <module> File "dropbox/client/configuration/manager.pyc", line 45, in <module> File "dropbox/client/configuration/utils.pyc", line 18, in <module> File "dropbox/client/autorestart.pyc", line 33, in <module> File "dropbox/foundation/html_views/common/__init__.pyc", line 9, in <module> File "dropbox/foundation/html_views/common/content_metadata.pyc", line 18, in <module> File "dropbox/foundation/html_views/common/interface.pyc", line 18, in <module> File "dropbox/foundation/context/__init__.pyc", line 14, in <module> File "apex/__init__.pyc", line 6, in <module> File "<_bootstrap_overrides>", line 153, in load_module ImportError: libdropbox_apex.so: cannot open shared object file: No such file or directory !! dropbox: fatal python exception: ['Traceback (most recent call last):\n', ' File "dropbox/client/main.pyc", line 8, in <module>\n', ' File "dropbox/client/features/catalina_migration/catalina_migration_controller.pyc", line 19, in <module>\n', ' File "dropbox/client/features/catalina_migration/catalina_account_context.pyc", line 13, in <module>\n', ' File "dropbox/client/features/catalina_migration/alert_dialog.pyc", line 10, in <module>\n', ' File "dropbox/client/features/file_locking/base_file_locking_alert.pyc", line 13, in <module>\n', ' File "dropbox/client/features/legacy_ui_launcher.pyc", line 21, in <module>\n', ' File "dropbox/client/configuration/manager.pyc", line 45, in <module>\n', ' File "dropbox/client/configuration/utils.pyc", line 18, in <module>\n', ' File "dropbox/client/autorestart.pyc", line 33, in <module>\n', ' File "dropbox/foundation/html_views/common/__init__.pyc", line 9, in <module>\n', ' File "dropbox/foundation/html_views/common/content_metadata.pyc", line 18, in <module>\n', ' File "dropbox/foundation/html_views/common/interface.pyc", line 18, in <module>\n', ' File "dropbox/foundation/context/__init__.pyc", line 14, in <module>\n', ' File "apex/__init__.pyc", line 6, in <module>\n', ' File "<_bootstrap_overrides>", line 153, in load_module\n', 'ImportError: libdropbox_apex.so: cannot open shared object file: No such file or directory\n'] (error 3) Checking for latest Dropbox version... Latest : 85.4.155 Installed: 85.4.155 Dropbox is up-to-date Starting dropboxd (85.4.155)... dropbox: locating interpreter !! dropbox: failed to create log file (Permission denied)! dropbox: initializing dropbox: initializing python 3.7.2 dropbox: setting program path '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/dropbox' dropbox: setting home path '/opt/dropbox/dropbox-lnx.x86_64-85.4.155' dropbox: setting python path '/opt/dropbox/dropbox-lnx.x86_64-85.4.155:/opt/dropbox/dropbox-lnx.x86_64-85.4.155/python-packages-37.zip' dropbox: python initialized dropbox: running dropbox dropbox: setting args dropbox: applying overrides dropbox: running main script dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/psutil._psutil_linux.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/psutil._psutil_posix.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/linuxffi.pthread._linuxffi_pthread.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/cpuid.compiled._cpuid.cpython-37m-x86_64-linux-gnu.so' dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-85.4.155/apex._apex.cpython-37m-x86_64-linux-gnu.so' Traceback (most recent call last): File "dropbox/client/main.pyc", line 8, in <module> File "dropbox/client/features/catalina_migration/catalina_migration_controller.pyc", line 19, in <module> File "dropbox/client/features/catalina_migration/catalina_account_context.pyc", line 13, in <module> File "dropbox/client/features/catalina_migration/alert_dialog.pyc", line 10, in <module> File "dropbox/client/features/file_locking/base_file_locking_alert.pyc", line 13, in <module> File "dropbox/client/features/legacy_ui_launcher.pyc", line 21, in <module> File "dropbox/client/configuration/manager.pyc", line 45, in <module> File "dropbox/client/configuration/utils.pyc", line 18, in <module> File "dropbox/client/autorestart.pyc", line 33, in <module> File "dropbox/foundation/html_views/common/__init__.pyc", line 9, in <module> File "dropbox/foundation/html_views/common/content_metadata.pyc", line 18, in <module> File "dropbox/foundation/html_views/common/interface.pyc", line 18, in <module> File "dropbox/foundation/context/__init__.pyc", line 14, in <module> File "apex/__init__.pyc", line 6, in <module> File "<_bootstrap_overrides>", line 153, in load_module ImportError: libdropbox_apex.so: cannot open shared object file: No such file or directory !! dropbox: fatal python exception: ['Traceback (most recent call last):\n', ' File "dropbox/client/main.pyc", line 8, in <module>\n', ' File "dropbox/client/features/catalina_migration/catalina_migration_controller.pyc", line 19, in <module>\n', ' File "dropbox/client/features/catalina_migration/catalina_account_context.pyc", line 13, in <module>\n', ' File "dropbox/client/features/catalina_migration/alert_dialog.pyc", line 10, in <module>\n', ' File "dropbox/client/features/file_locking/base_file_locking_alert.pyc", line 13, in <module>\n', ' File "dropbox/client/features/legacy_ui_launcher.pyc", line 21, in <module>\n', ' File "dropbox/client/configuration/manager.pyc", line 45, in <module>\n', ' File "dropbox/client/configuration/utils.pyc", line 18, in <module>\n', ' File "dropbox/client/autorestart.pyc", line 33, in <module>\n', ' File "dropbox/foundation/html_views/common/__init__.pyc", line 9, in <module>\n', ' File "dropbox/foundation/html_views/common/content_metadata.pyc", line 18, in <module>\n', ' File "dropbox/foundation/html_views/common/interface.pyc", line 18, in <module>\n', ' File "dropbox/foundation/context/__init__.pyc", line 14, in <module>\n', ' File "apex/__init__.pyc", line 6, in <module>\n', ' File "<_bootstrap_overrides>", line 153, in load_module\n', 'ImportError: libdropbox_apex.so: cannot open shared object file: No such file or directory\n'] (error 3)
Hi laurocesar,
Your issue is something completely different. Did you solve it? There could be two reasons - permission mistake or broken installation (for some reason). You can try fix some possible permission problems using following commands:
sudo chown -R "$USER" ~/.dropbox* chmod -R u+rw ~/.dropbox*
If nothing changes, try full daemon and settings "reset" using:
rm -rf ~/.dropbox* dropbox start -i
Hope this helps to you too. :wink:
