You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Make doc scanning better
It has trouble scanning a piece of paper.
- Yeah, I’ve done both. I thought I’d mention the issue for the programmers to magically fix it. 🙂
Thanks, you can close this ticket
Walter
Dropbox Staff
Dropbox StaffHi there bruce c.10 - thanks for posting on our Community and sorry to hear you're having issues with this.
Could you please clarify your device's OS version and the version of the Dropbox app you're using at the moment?
Any additional information or screenshots would be more than welcome!
iOS 18.0.1, Dropbox 400.2.2
The scanning works perfect with white paper on a dark surface, as you would expect. Unfortunately, my desk and counter are more white-ish. (see attached)
