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TCP2024's avatar
TCP2024
New member | Level 2
8 months ago

Migrating large folder from private professional Dropbox account

Hi all, I am a psychologist and I'm part of my team's Dropbox account. I have my own folder in that account that I can only see and it has about 150+ folders of current and past clients with my ses...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey TCP2024 - sorry to hear you're having issues with this.

 

Could you send me a screenshot of the exact error you're getting when trying to share the mentioned folder with your new account?

 

Thanks!

TCP2024's avatar
TCP2024
New member | Level 2
8 months ago

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Thanks for the screenshot TCP2024 - much appreciated.

     

    May I ask how many files the folder contains? 

     

    Could you also walk us through the exact steps you take that result in this error?

     

    Have you tried another browser by any chance? 

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