We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
TurquoiseWoman
2 years agoHelpful | Level 6
Monterey-New Location
I notice DB has created a new location. All my folders & files seem to be in there OK, but the folders in the new location are not being synced. I checked at DropBox.com and the folders in the old ...
- 2 years ago
It just took a while. Dropbox is now syncing with new location. I was very brave and once I was sure, I deleted the old Dropbox location.
TurquoiseWoman
Helpful | Level 6
Hi, although I have been using dropbox for a long time, I have not had any trouble until now, so I am really not familiar with its inner workings.
I think I have paused syncing for now, but can't confirm that. I am using version v173.4.6706.
I am using the latest version of Monterey 12.6.5 with no updates available.
The location for the Dropbox that is NOT being synced is: Macintosh HD-Users-Guthrie-Library-CloudStorage-Dropbox (5-3-23 3/46 PM).
The location for the Dropbox that is STILL being synced is: Macintosh HD-Users-Guthrie
I taken some screenshots but can't work out how to attach them to this message. I will need step by step instructions from you.
Thanks
TurquoiseWoman
2 years agoHelpful | Level 6
I am confused. I actually can't tell what is being synced as the online Dropbox.com does not appear to be syncing with my mac desktop Dropbox app.
- TurquoiseWoman2 years agoHelpful | Level 6
It just took a while. Dropbox is now syncing with new location. I was very brave and once I was sure, I deleted the old Dropbox location.
- Walter2 years agoDropbox Staff
I'm glad to hear it's sorted now and thanks for keeping me in the loop too TurquoiseWoman - much appreciated!
Have a lovely week ahead and see you around the Community. Take care!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!