We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

OutoHeppu's avatar
OutoHeppu
New member | Level 2
7 months ago

Multiple "Camera uploads" folders with iPhone

Earlier my dropbox worked perfectly on my iPhone but now it has started randomly creating new "Camera Uploads x" and x is running number and uploading photos there. How could I get it to stop it and only use one "Camera uploads" folders? I hate deleted app from my phone once but it didn't help and I have deleted all "Camera Uploads" folders on my dropbox and soon it will create new ones back 😕

Camera uploads
Mobile
Sync
  • OutoHeppu's avatar
    OutoHeppu
    6 months ago

    Weird enough I had this problem all the time before but after I posted my question here I haven't seen it anymore. I will continue here if that problem comes back but hopefully it fixed itself now 😄

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hey there OutoHeppu - thanks for flagging this with us.

     

    Could you clarify the OS version of your device and the version of the Dropbox app installed there as well?

     

    Also, can you send us a screenshot of how those multiple Camera Uploads folders look like on your end?

     

    Thanks so much! 

    • OutoHeppu's avatar
      OutoHeppu
      New member | Level 2
      7 months ago

      I just deleted all of those "Camera uploads" folders but when I see them next time I will take a screenshots.

      I'm using iPhone 15 Pro Max with newest iOS and all updates.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        Thanks for the additional information and keep us posted with any updates OutoHeppu 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!