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Bunzle's avatar
Bunzle
New member | Level 2
31 days ago

Neither view nor edit links are clickable.

Any link I create is not clickable and I create links on the website, I found this same question elsewhere in the Help library but there was no solution included in the article. I'm positive I am...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
31 days ago

Hi Bunzle, welcome to our Community!

 

When you say they aren't clickable, would you be able to let me know in regards to the steps you follow on your end in order to create the links? 

 

Have you tried using the shared link in an incognito tab on your browser, by any chance? 

 

Keep me posted, and we'll take it from there! 

  • Bunzle's avatar
    Bunzle
    New member | Level 2
    31 days ago

    I actually think I might have it fixed (?)  Would you mind trying this link

    (I'm a technical writer, and this is my portfolio of writing samples)

    Thanks for your help!

    [personal information removed per the Community's Guidelines]

    • Bunzle's avatar
      Bunzle
      New member | Level 2
      31 days ago

      I also wanted to let you know that the Chatbot link is not working

       

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      31 days ago
      Bunzle wrote:

      Would you mind trying this link ...

      Your link works fine, though I've removed it based on the Community guidelines (linked above).

       

      As far as your link being clickable or not, that has nothing to do with Dropbox. That would be controlled by whatever application or system you were adding the link to.

       

      If you're able to copy the link and paste it into the address bar of your browser to see the content, then the link is working. If you paste that link somewhere and it's not clickable, you need to look at where you're pasting it.

       

      A link (from any service) is just a line of text. It's the system that you paste it into that makes it clickable, assuming it's recognized as a valid URL.

       

      Bunzle wrote:

      I also wanted to let you know that the Chatbot link is not working

      It's not working for me either while I'm signed in, but if I sign out it works fine. I'll let someone know.

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