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Holly J.1's avatar
Holly J.1
New member | Level 2
10 years ago
Solved

No Download Option

Hello, I use to be able to download my folders by right clicking and choosing the download option or choosing the download file option when the folder is open. I no longer am given the option to down...
Download
sync
  • Mark's avatar
    Mark
    7 years ago

    You can download files that are sync'd you just need to tap on the ... first.

     

    See:

     

     

    That is for an Excel spreadsheet which IS downloaded locally. I clicked on the file which opened it in Excel online and then clicked on the ...'s to get that menu. Not very user friendly I agree though.

     

    OR

     

    If you want to download multiple files click on the tick boxes and then tap 'download' (a word of warning with this one though, if its a file which can be edited online [e.g. Office] you get a different menu and need to follow the above):

     

     
     
    [This thread is now closed. If you have a similar or new question, you can ask here]
Glenn T.2's avatar
Glenn T.2
New member | Level 1
10 years ago

This is such an unncessary feature that is not properly explained in the system. I had the same problem of DB not synching and hence wanted to download the latest version using web browser. 

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