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Forum Discussion
RamblinMan
2 months agoNew member | Level 1
No longer see syncing check marks on Mac when using the Dropbox desktop app
Hoping someone can give me some guidance. I was running dropbox on an older Mac with no problem.
I recently purchased a new Mac M4 and migrated all of my files over to this Mac that is running Seq...
- 2 months ago
Gotcha RamblinMan!
If you could also try one more step, which is an advanced reinstall that'd be great. If this doesn't work either, I'll be happy to open up a ticket on my end for you.
Let me know!
ReRe2
New member | Level 2
I have same problem, but Mac Mojave and no BackBlaze. Your instructions don't solve the problem of no sync icons - and no index of files. I also reinstalled to no avail.
Megan
2 months agoDropbox Staff
Hey @ReReDouble, thanks for posting here today!
Can you let me know the version of our app that you're using, along with the app's current syncing status? You can find this by hovering your mouse over the little Dropbox icon on your menu bar, next to your WiFi.
Also, when did you first notice this issue?
Let me know more!
- RamblinMan2 months agoNew member | Level 1
I've answered this question in my first response.
Running Sequoia 15.1.1
From the menu bar, Dropbox 213.4.4597. Says App Up To Date. Also says all files are up to date. For what it's worth, each time I quit and re-start dropbox, there is a small activity icon in the menu bar for like 7 to 10 seconds, then it disappears. No other check marks or status symbols anywhere.
I first noticed this about 45 to 60 days ago.
- Megan2 months agoDropbox Staff
Hi RamblinMan, did you try out the steps that my colleague Hannah provided above?
- RamblinMan2 months agoNew member | Level 1
Not trying to be rude, but are my responses not seen? I have tried all steps and nothing has changed. (Edit: I checked and didn't see the response either. It had not posted so I clicked it again.)
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