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No longer see syncing check marks on Mac when using the Dropbox desktop app
Hoping someone can give me some guidance. I was running dropbox on an older Mac with no problem.
I recently purchased a new Mac M4 and migrated all of my files over to this Mac that is running Seq...
Gotcha RamblinMan!
If you could also try one more step, which is an advanced reinstall that'd be great. If this doesn't work either, I'll be happy to open up a ticket on my end for you.
Let me know!
Thanks for the response. Before making my original post, I had seen this possible solution and already tried it. Did not help. I did it again in response to your request just to rule it in or out. It made no change in behavior. No status check marks. I'm assuming I'm supposed to still be seeing
Megan
Dropbox Staff
Dropbox StaffGotcha RamblinMan!
If you could also try one more step, which is an advanced reinstall that'd be great. If this doesn't work either, I'll be happy to open up a ticket on my end for you.
Let me know!
Megan,
Thanks for the response. I just did the advanced reinstall. While I've used Terminal for other things, I'm not 100% certain the removal and reinstall was correct. I was getting what seemed like two prompts during the installation as I went through it. Also, I had to manually delete Dropbox from "Locations" in the Finder. When it re-installed, the Dropbox folder showed up in "Favorites" in the Finder but is no longer in "Locations." Not sure if this matters.
So now when I go into Finder, to my Dropbox folder, nothing was showing when the files were syncing but, once they were synced, I indeed have green check marks on each file that I did not have before. So good stuff on this front. The Folder itself that I synced also had a green check box. Success on this front.
What I can't recall....should the menu bar on the Apple show a check mark or anything? When I first dropped files in the Dropbox folder, there was a very brief activity marker of something type in the menu bar. It disappeared. This was the same behavior before the re-install. I thought in the past there was a green check mark in the menu bar but I admit I may be remembering incorrectly. Thank you!
- Hannah
Hey RamblinMan, I'm glad the advanced reinstall helped you with your sync icons.
The sync icons on the Dropbox icon should look like this, so if these are what you're seeing, you should be good to go.
Thanks for the responses. It appears the advanced reinstall resolved my issue. Thank you!
