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Forum Discussion
John609
3 years agoExplorer | Level 3
photo files extensions changed from a .jpg to a two-digit numerical file extension
Looking for some help .... I copied and moved about 13,000 photos from the dropbox default Camera Upload folder to a folder I created within dropbox and named 2019. When the photos transferred int...
- 2 years ago
JennyO wrote:
When I used to rename (process for the past 3 years prior to 2-3 weeks ago), the saved image would go into Dropbox as a JPG. However, all of a sudden all those JPS's turned to .00 files.
It sounds like when you're renaming the files, you're not including a file extension. If during the rename process you're removing or typing over the .JPG extension and then not re-adding it at the end, Dropbox is going to upload it without the extension.
JennyO
New member | Level 2
Thanks for the quick reply Megan! And going through this exercise, I just figured out what is happening...however I don't know why, so maybe you can help. Here's my process is:
I take a picture of a reciept on my iPhone
I open the photo on my phone and click the "share" icon (bottom left box with an arrow pointing straight up)
I select the Dropbox icon for my Dropbox phone App
I rename the image so I can identify the reciept (this is where I just realized what is happening)
I select the proper Dropbox folder and click "upload"
When I used to rename (process for the past 3 years prior to 2-3 weeks ago), the saved image would go into Dropbox as a JPG. However, all of a sudden all those JPS's turned to .00 files.
I just did a test and I did NOT rename the image; I just saved it and it IS a JPG in Dropbox. I did it again and did rename the image and it saved as a .00 file. See the image below.
My questions are: do you know why this is happening and also is there anyway to retrieve the hundreds of reciepts I've uploaded and access them again (I do not have them anymore).
Thanks Megan!
Jen
Rich
2 years agoSuper User II
JennyO wrote:
When I used to rename (process for the past 3 years prior to 2-3 weeks ago), the saved image would go into Dropbox as a JPG. However, all of a sudden all those JPS's turned to .00 files.
It sounds like when you're renaming the files, you're not including a file extension. If during the rename process you're removing or typing over the .JPG extension and then not re-adding it at the end, Dropbox is going to upload it without the extension.
- JennyO2 years agoNew member | Level 2
Ah! Got it! Thanks for the help!
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