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Forum Discussion

seftonbarn's avatar
seftonbarn
Helpful | Level 6
6 years ago

How can I force the mobile app to upload photos?

When I first used Dropbox a few years ago, as soon as I took a photo on my androad phone the photo would be uploaded to my dropbox and synced to my PC.  Nowadays I can take a picture on my android in...
Sync
  • Jay's avatar
    Jay
    6 years ago
    The steps to upload images manually can be found here. 
     
    Let me know if this is successful!
seftonbarn's avatar
seftonbarn
Helpful | Level 6
Jay wrote:
Thanks, just a few more queries here:
  • Do you have another app that backs up or edits your photos? If so, what’s the name of this app?
  • Are you able to manually upload images from the Dropbox mobile app to your account?
  • Does the Photos tab show any photos or videos attempting to upload?

I have MS onedrive that Syncs my documents but it does not sync photos or videos; I rely on Dropbox for this.

I don't know how to manually upload from the mobile app.

I can't see any evidence in the photos tab of photos or videos uploading.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 years ago
The steps to upload images manually can be found here. 
 
Let me know if this is successful!
  • Jim B.45's avatar
    Jim B.45
    Helpful | Level 7
    4 years ago

    The issue is that Dropbox arbitrarily doesn't do camera uploads for hours, days, possibly ever. The best response from Dropbox is to fix their software so it does. The next best response is to inform customers that they can trigger an upload by opening the Dropbox app on the phone and tap the Photos tab. The lousy support response is to ask a bunch of stupid questions and then tell them how to manually upload photos.

    • seamusvibe's avatar
      seamusvibe
      Explorer | Level 4
      3 years ago

      "opening the Dropbox app on the phone and tap the Photos tab"

       

      This isn't working for me. rebooted the phone and still nothing. I'm able to manually upload stuff, but I want to be able to force the automatic upload. Because if I manually uploaded them, whenever the stupid app decides to do the auto upload it will create a second copy of the file. 

      Why can't I just force it to trigger the manual upload? I really only use Dropbox for camera backup, but if it can't do this anymore I guess it might be time to look elsewhere. 

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi seamusvibe, have you tried disabling and re-enabling the camera upload feature to see if this helps?

  • seftonbarn's avatar
    seftonbarn
    Helpful | Level 6
    6 years ago
    Jay wrote:
    The steps to upload images manually can be found here. 
     
    Let me know if this is successful!

    Thanks Jay

     

    I can't explain this but all I did was open the app on the phone (not change any settings) and then all of a sudden it started uploading to the PC.  Restarted phone.  Tested again and it appears to be uploading automatically again.  Strange.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago
      Thanks for the info, let me know if this occurs again!

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