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Forum Discussion
I can't save files in my Dropbox folder
Since last week, while working on office, or autocad, or anything, i cant save files to dropbox folder. It gives a message that the file dont existe (if the file is new) or if it was existent it says...
just discovered that the latest windows 10 update was causing the issue.
uninstalled the update from 14february, wich is KB4524244, fixed the problem
if pause syncing same message...
however closing the application and then restarting windows explorer, it saved normally...
just discovered that the latest windows 10 update was causing the issue.
uninstalled the update from 14february, wich is KB4524244, fixed the problem
- Lusil
Dropbox Staff
Thanks for keeping us in the loop, carlosgap5, and glad to hear that you were able to resolve your concern in the end - awesome work!
If anything else comes up in the future, don't hesitate to give us a shout. In the meantime, have a lovely day ahead!
The problem is back, no windows updates, and dont know waht to do....
- Lusil
Hey carlosgap5, sorry to hear that the behavior is happening again.
Out of curiosity, you mentioned in an earlier post that when you relaunched the application, you were able to save normally.
Could you just clarify for me if you meant MS Excel or the Dropbox desktop app?
Thanks!
